How to install the Generic/Text Only printer driver How to start Windows Server 2003 in Safe Mode How to troubleshoot Windows Server 2003 printing problems How to troubleshoot common printing problemsĪdditional troubleshooting steps for printers that are connected to a network How to troubleshoot Windows Server 2003 printing How to troubleshoot printer communication problems This article describes the steps that you can use to troubleshoot printing problems in Microsoft Windows Server 2003 when you are using Microsoft Office products and covers the following topics: Uninstall the Print Driver (Remove the Printer) for an Apple Macintosh OS X (10.How to troubleshoot general printing problems in Windows Server 2003 when you use Office products.Uninstall the Print Driver (Remove the Printer) for a Microsoft Windows OS.Open the Printers Window for a Microsoft Windows OS.See the Related Content for additional information. If necessary, contact your System / Network Administrator for additional assistance. If you are printing through a print server, your System / Network Administrator will be required to uninstall and re-install the print driver. Uninstall the print driver then install the required print driver for the device. If the test page does not print, the issue is with the print driver.If the test page prints successfully, additional troubleshooting is required.Click OK or Cancel to close the window.The test page is submitted to the device. If necessary, click on the General tab.Right click on the required printer icon and select Printer Properties from the pop-up menu.Print a Test Page From the Print Driver on a Microsoft Windows OS:
To test print functionality on an Apple Macintosh, use an OS built in program like TextEdit with "This is a test" written on the page. NOTE: Apple Macintosh computers do not have a Print Test page button in the print driver like Microsoft Windows print drivers. Printing a test page from the print driver will help determine if the print driver is functioning properly. DocuShare Enterprise Content Management.
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