To solve this problem, you have to force the registry to allow the logged on user full control of the subkeys. Even though the administrator account has a great deal of control, there are other hidden accounts and levels on the system which have even greater access and therefore standard administrator privileges are not enough. You could also be the administrator on the computer, but still can’t manipulate the required key, which might sound quite odd. These keys are usually protected to stop accidental deletion and it’s important you have the correct key before trying to change it. If you’re trying to edit or delete keys from the registry to repair or recover from certain problems, you might find that some keys won’t let you do anything with them and you’ll get an error such as “Cannot delete xxxxx: Error while deleting key”. So no matter how confident and experienced you are, it’s always a sensible idea to be a little bit safer and make a backup of the registry keys that you intend to edit, or even better, make a complete backup of the whole registry as well just in case. Editing the Windows registry can be dangerous if you don’t know what you’re doing because if you wrongly delete an important key, Windows might not be able to boot up the next time. It contains thousands of configuration settings for Windows itself, third party software, hardware and preferences for the individual users on the computer. You may want to whitelist the below Snagit processes in Antivirus settings before you proceed towards AV uninstall.Most advanced users know all about it, but if you didn’t know what the Windows registry is, it’s a several megabyte database that stores most of the information for your Windows operating system. If this doesn’t help, try uninstalling the security software causing the trouble.Īccording to Techsmith, the following antivirus may conflict with Snagit. READ: Why is Snagit showing unable to capture this text Error Dialog? Now try to capture any area or a dialog present on the screen with Snagit, it will capture without showing any errors.
Uncheck the Read-only check box, click OK,.Right-click on the Snagit folder and select Properties,.There is a way to stop Snagit from throwing this error dialog on you without uninstalling the conflicting antivirus, here is how that can be done.įix Snagit’s Failed to save document error This can be mostly caused by the security software installed on your computer. When you try to take a screenshot with the popular Snagit, you may get a ‘Failed to Save document’ error.
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